Free
Try the platform. Run a real competition.
Up to 25 participants
- Up to 25 participants
- One competition at a time
- Basic branding (your logo and colour, Fanzava watermark)
- Banter Board, leaderboards, basic analytics
- Community support
Free for small teams. Affordable for growing ones. Custom for the big builds. Every paid plan is fully white-label, with the features your audience actually feels included on every tier.
Try the platform. Run a real competition.
Up to 25 participants
For small businesses, clubs, and internal competitions.
Up to 500 participants
Upgrade from Free anytime. No re-setup.
For growing organisations with customer-facing competitions.
Up to 5,000 participants
For agencies, brands, and large operators.
Unlimited participants
Save 16% on annual billing — two months free, every year.
The short version. Expand for the full feature list.
| Feature | Free | Starter | Most popular Pro | Enterprise |
|---|---|---|---|---|
| Participants | 25 | 500 | 5,000 | Unlimited |
| Competitions at once | 1 | 3 | 10 | Unlimited |
| Groups | 1 | 5 | 25 | Unlimited |
| Branding | Basic | White-label | White-label | White-label |
| Custom domain | ||||
| Custom email sender | ||||
| CRM integrations | 1 | 3 | Unlimited | |
| Chat integrations | Slack, Teams, Google Chat | All + custom | ||
| AI round recaps | ||||
| SSO (SAML/OIDC) | ||||
| Data residency | Standard | Standard | Standard | AU / EU / US / UK |
| Support | Community | Email, 48h | Email, 24h | Dedicated CSM |
Most platforms force you to upgrade the moment you hit your participant cap. Fanzava doesn't. If your competition takes off and you need room for more players, pay for the extra participants and stay on your plan. Upgrade when it actually makes sense, not when the system forces you to.
Per-participant overages are available on Starter and Pro. Hard-capped on Free. Negotiated directly on Enterprise.
You set the ceiling. Hubs can cap overage spend in Admin Settings — once you hit your limit, new joins are blocked. No runaway bills.
Example Starter hub, 600 participants this month
| Base plan | A$49 |
| 100 participants over the 500 cap, at A$0.10 each | A$10 |
| Total this month | A$59 |
Upgrading to Pro for the same month would have cost A$149. You saved A$90 by staying on Starter.
For the buyers who need more than a sign-up form.
A working hub, up to 25 participants, one competition at a time, and access to the core product — leaderboards, groups, Banter Board, basic analytics. Your branding is limited to logo and colour, and there's a small Fanzava watermark in the footer. When you outgrow it, upgrading to Starter is one click. No re-setup, no lost data.
Yes. Upgrades take effect immediately — you're prorated for the rest of the billing cycle and the new features unlock straight away. Downgrades take effect at the end of your current cycle, so you don't lose anything you've already paid for. Your data, your competitions, and your audience stay in place either way.
Nothing breaks. The competition stays in your hub as a completed event, the leaderboard archives, and your participants remain your participants. Start the next one whenever you want — same hub, same branding, same audience.
You pay for twelve months upfront at the discounted rate, which works out to two months free every year. If you upgrade mid-cycle, the new plan is prorated for the remainder. If you cancel, your plan stays active until the end of the period you've paid for. No auto-renewal surprises — we email you a reminder thirty days before renewal.
Yes. Every plan is available on monthly billing at the full monthly rate — the annual discount is optional. You can change your billing cadence at your next renewal.
On Starter and Pro, you can keep going — extra participants are billed at a per-head overage rate ($0.10 on Starter, $0.06 on Pro, per participant per month). You can set a monthly spend cap in Admin Settings so overages never exceed a number you've chosen. On Free, you're hard-capped at 25 — new joins are blocked until you upgrade. Enterprise terms are negotiated at contract.
Fanzava bills in AUD, GBP, EUR, or USD, depending on your region. The page detects where you're viewing from and shows the right currency automatically — Australian and New Zealand customers see AUD, UK customers see GBP, EU customers see EUR, and everyone else sees USD. You can switch at any time using the currency picker. Taxes are calculated automatically at checkout — GST for Australia, VAT for the UK and EU, sales tax for the US where applicable.
Yes. Registered non-profits can apply for 50% off Starter or Pro on annual billing. Applications are reviewed within five business days. Enterprise discounts for larger non-profits are negotiated case by case.
From inside your hub — Billing → Cancel subscription. Your plan stays active until the end of your paid period, then the hub automatically moves to Free (where it stays, with your data preserved at Free-tier limits). No retention calls, no cancellation forms, no friction. You can reactivate by upgrading again whenever you want.
Pick a plan, spin up your hub, and invite your audience. Free to start, upgrade when it makes sense, cancel when it doesn't.
Start FreeFree to start. No credit card.